Kompetente Beratung+49 90 81 / 9 02 52 40

Cancellation policy & cancellation form

If the customer is a consumer, then applies:

1. You have the right to revoke this contract within 14 days without giving reasons.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or have taken possession of the goods (in the case of partial deliveries the last goods).
In order to exercise your right of revocation, you must inform us, the company Semhof, Hauptstr. 16, 86757 Wallerstein, email [email protected], by means of a clear declaration (for example, a letter sent by post or by e-mail) of your decision to revoke this contract. A simple return of the goods is not sufficient. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

We will confirm the receipt of your revocation on a permanent data carrier.

2. Consequences of the revocation:

If you revoke this contract, we shall repay to you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen another type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received notification of your revocation of this contract. For this refund we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged for this refund. You must return or hand over the goods to Semhof, Hauptstr. 16, 86757 Wallerstein immediately and in any case within 14 days of the day on which you notify us of the revocation of this contract at the latest. The deadline is met if you dispatch the goods before the expiry of the 14-day deadline. You shall bear the costs of returning the goods.

You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for checking their condition, quality and function.
Please note our General Terms and Conditions.

Status 01.01.2019

Wir verwenden standardmäßig ausschließlich technisch notwenige Cookies!
Um das Benutzererlebnis zu verbessern, würden wir uns aber über Ihre Zustimmung zu weiteren Service-Cookies freuen (jederzeit unter Datenschutzerklärung einstellbar).
OK - Verstanden Manage cookies